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Patrick – Senior Solutions Advisor

Patrick is a graduate of the University of Kansas earning a Bachelor of Arts Degree. Additionally, he has earned a Federal EPA 608 Universal Certification in Air-Conditioning and Refrigeration and maintains the following advanced credentials:

  • Lean Six Sigma – Green Belt – (Quality Control and JIT Logistics)

Patrick also attended the prestigious United States Army Officer Candidate School earning a commission as an Army Second Lieutenant in Logistics. He is a two-time Combat Veteran of Operation Inherent Resolve, and continues to serve in the military.

Patrick has received training in project management and supply chain management and receives more than 120 hours of ongoing above-industry-standard continuing education per year in heating, air-conditioning, plumbing and electrical. His area of expertise is load analysis, system design, maintenance, and code compliance.

Finally, Patrick successfully passed all given motor vehicle, and background screenings. He will arrive at your location in uniform with an employee badge driving a white car. You can trust Patrick to take care of your total home solution needs in an expert and courteous manner!

“My home warranty company assigned HPG when my air conditioner broke. Nick came and figured out immediately the problem. Bad wiring. But then a few days later the coil went which necessitated a new air conditioner. John gave me a fair understandable assessment of the problem and why a quick fix would not work. The team was on it. The team headed up by Patrick offered my options. When they came out to install the new system, Nick and his team did an amazing job. They never entered my house without a mask. They explained what they were doing and didn’t leave until the job was perfect. Great company. Great people. I felt totally supported and with confidence.”

Janet E.


Joshua – Senior System & Technical Quality Inspector

Joshua is a graduate of the Northland Career Center and has attained more than 15 years’ experience in load analysis, system design, equipment installation and codes work. He earned a Federal EPA 608 Universal Certification in Air-Conditioning and Refrigeration and maintains the following advanced credentials:

  • Advanced Onsite Waste Treatment System License
  • Professional Master Mechanical License
  • Ground-Source Heat Pump Design Certification
  • Ground-Source Heat Pump Loop Installer Certification

Josh has received training in high performance homes and completes annual professional continuing education to maintain his professional licensure. Additionally, he participates in above-the-industry-standard continuing education per year in advanced systems design and building science. His area of expertise is load analysis, system design, maintenance, and code compliance.

Finally, Josh successfully passed all given motor vehicle, and background screenings. He will arrive at your location in uniform with an employee badge. You can trust Josh to take care of your total home solution needs in an expert and thoughtful manner!


Elizabeth – Authorizations and Client Services

Elizabeth has attained more than 3 years’ experience in client services, process improvement, and back office support. She has earned a Federal EPA 608 Universal Certification in Air-Conditioning and Refrigeration, and continues to deepen her industry knowledge and professional education pursuing electrical and plumbing credentials.

Elizabeth receives more than 120 hours of ongoing above-industry-standard continuing education in electrical, plumbing and heating and air-conditioning per year. This technical training enables superior customer communications and client education as well as speedy work authorizations.

You can trust Elizabeth to take care of your needs in an informed and courteous manner!

“I had the honor of working with this group through Cinch Home Warranty Company. Home Performance Group dealt with my hot headedness with professionalism and grace. I wanted to personally thank Brandy, and Elizabeth. Thank you all!”

Paula H.


Brandi – Scheduling and Client Services

Brandi is a graduate of National American University earning an Associate of Science Degree. Additionally, Brandi has attained more than 7 years’ experience in client relations, scheduling and office operations. She has earned a Federal EPA 608 Universal Certification in Air-Conditioning and Refrigeration, as well as advanced certification in duct work cleaning and sanitation. Additionally, Brandi continues her professional technical education by pursuing electrical and plumbing credentialing.

Brandi receives more than 120 hours of ongoing above-industry-standard continuing education in electrical, plumbing and heating and air-conditioning per year. This technical training enables expert customer communications and client education.

You can trust Brandi to take care of your needs in an informed and considerate manner!

“My home warranty company scheduled our garage door repair through Home Performance Group, and I was really impressed with their service. My appointments were scheduled within a day of the call, both for the initial visit and after parts were ordered (not an experience I’ve had with other companies our home warranty company has used). Brandi in the office was very nice as well, answering questions and getting me an accurate quote and quickly scheduling my appointments. Overall, very impressed – will be calling back with future household repairs. Also, I love that the company is veteran-owned and operated.”

Mandy R.


Nick – Senior Technician

Nick has attained more than 18 years’ experience in our industries, and has a Federal EPA 608 Universal Certification in Air-Conditioning and Refrigeration. He is a graduate of Vatterott technical college and has earned and maintains the following advanced credentials:

  • Professional Master Mechanical License
  • HVAC Excellence Professional Certification
    • Core
    • Electric Heat
    • Gas Heat
    • Combustion Analysis
  • MST Academy Master Appliance Certification
  • Duct-Work Cleaning and Sanitation

Nick receives more than 120 hours of ongoing above-industry-standard continuing education in heating, air-conditioning, electrical and plumbing per year. This technical training enables proper diagnostics, service, repair, maintenance and code compliant installations. Nick’s area of distinctive expertise is gas furnaces, air-conditioners and appliances.

Finally, Nick successfully passed all given motor vehicle, and background screenings. He will arrive at your location in uniform with a name patch and employee badge driving a white service van. You can trust Nick to take care of your service needs in an expert and informative manner!

“Nick was AWESOME – he helped explain the situation to me and possible options. He was there for initial diagnosis as well as the eventual fix. would highly recommend this company and specifically Nick!”

   John S.


George – Lead Installation Technician

George has attained more than 14 years’ experience in our industries, and has a Federal EPA 608 Certification in Air-Conditioning and Refrigeration. He has earned and maintains the following advanced credentials:

  • Gas-Tite Installation Certification
  • Ground-Source Heat Pump Installation and Service
  • Duct-Work Cleaning and Sanitation

George receives more than 120 hours of ongoing above-industry-standard continuing education in heating, air-conditioning, electrical and plumbing per year. This technical training enables proper diagnostics, service, repair, maintenance and code compliant installations. George’s area of special expertise is gas furnaces, air-conditioners and plumbing.

Finally, George successfully passed all given motor vehicle, and background screenings. He will arrive at your location in uniform with a name patch and employee badge driving a white service van. You can trust George to take care of your service needs in a professional and helpful manner!

“George was extremely pleasant, kind, and professional during the visit. We will be using Home Performance Group again!”

   Kelly H.


Eric – Service Technician

Eric has attained more than 6 years’ experience in our industries, and has a Federal EPA 608 Universal Certification in Air-Conditioning and Refrigeration.

Eric receives more than 120 hours of ongoing above-industry-standard continuing education in heating, air-conditioning, electrical and plumbing per year. This technical training enables proper diagnostics, service, repair, maintenance and code compliant installations. Eric’s area of particular expertise is pools and spas, and garage doors.

Finally, Eric successfully passed all given motor vehicle, and background screenings. He will arrive at your location in uniform with a name patch and employee badge driving a white service van. You can trust Eric to take care of your service needs in a skilled and accommodating manner!

“I had originally had service from another company who decided that my job was not important enough to come back out to fix. After multiple excuses with finding parts, the company stopped taking my calls. I contacted Home Performance Group and they responded within 24 hours and had my job completed in 15 minutes. The technician (Eric) responded to my situation and although it was a small job it was important to me. Thank you for fixing an issue I have been battling for 6 months. I will for sure use your company in the future.”

Kim J.


Shane – Service Technician
Shane is a graduate of Northland Career Center earning a two-year certificate in electronics. He has attained more than 7 years’ experience in our industries, and has a Federal EPA 608 Universal Certification in Air-Conditioning and Refrigeration. Additionally, Shane has earned and maintains the following advanced credentials:

  • MST Academy Master Appliance Certification

Shane receives more than 120 hours of ongoing above-industry-standard continuing education in heating, air-conditioning, electrical and plumbing per year. Additionally, he is actively pursuing an advanced Master Appliance certification. This technical training enables proper diagnostics, service, repair, maintenance and code compliant installations. Shane’s area of special expertise is appliances and refrigeration.

Finally, Shane successfully passed all given motor vehicle, and background screenings. He will arrive at your location in uniform with a name patch and employee badge driving a white service van. You can trust Shane to take care of your service needs in a professional and accommodating manner!

Learn More About Shane:

“My warranty company assigned this company for my repair, and I’m so glad they did. Nick and Shane did the repair quickly and professionally. I would definitely use them again!”

   Vickie T.

2021/10/19
Serving The greater Kansas City area

Featured Service Areas:

Kearney, Liberty, Excelsior Springs, Smithville, Pleasant Valley, Gladstone, Parkville, Holt, Lawson, Claycomo, MO and surrounding areas.
Heated Floor
April 2, 2019
Ductwork & Zoning
April 2, 2019
Ventilation and Zoning
April 2, 2019
Spray Foam Insulation
April 2, 2019
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